Return & Refund Policy

At Beadsia, customer satisfaction is our priority.

• Returns are accepted within 7 days of receiving your order if the item is damaged, defective, or incorrect.

• Customized and personalized products are non-refundable and non-returnable unless they arrive damaged or incorrect.

• To request a return or refund, contact us with your order details and photos of the item.

• Approved refunds will be processed to the original payment method within 5–10 business days.

• Customers are responsible for return shipping costs unless the error was on our part.

For any questions, please contact us at beadsia6@gmail.com